Reset/unlock Parental Code

I want to unblock websites for my daughter's iPhone SE, but I can't remember the parental passcode to unlock. What should I do to save her contacts and data, but remove the blocks and reset passcode?

iPhone SE

Posted on Dec 20, 2020 11:07 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2020 11:23 AM

Hi burbankjones,


It sounds like you have set up this device as your child's. You need to make sure that you are the "Family Organizer" in order to proceed with these next steps. On your device, not your child's, go to "Screen Time" in settings and select your daughter's name down at the bottom of the page under the "Family" section. There will be a button that says "Change Screen Time Passcode" which is the one that you want. From there you will be able to reset the "Screen Time" pin. Here is the Apple Support Page for this issue: https://support.apple.com/en-us/HT211021


Hope this helps!

Hedgehog68

2 replies
Question marked as Top-ranking reply

Dec 20, 2020 11:23 AM in response to burbankjones

Hi burbankjones,


It sounds like you have set up this device as your child's. You need to make sure that you are the "Family Organizer" in order to proceed with these next steps. On your device, not your child's, go to "Screen Time" in settings and select your daughter's name down at the bottom of the page under the "Family" section. There will be a button that says "Change Screen Time Passcode" which is the one that you want. From there you will be able to reset the "Screen Time" pin. Here is the Apple Support Page for this issue: https://support.apple.com/en-us/HT211021


Hope this helps!

Hedgehog68

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Reset/unlock Parental Code

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.