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sarrah81 Author

Level 1

4 points

Apps won’t download

The apps on my new iPhone 12 won’t download

iPhone 12, iOS 14

Posted on Dec 20, 2020 1:59 PM

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Top-ranking reply

Level 10

684,675 points

Posted on Dec 20, 2020 2:31 PM

What happens when you try? Error message(s)?

See the Apple Support article(s) below.

Apps won’t downloaded.

App Store, iTunes Store, or other Apple services - If you can't connect

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Backup - Restore your device from an iCloud or iTunes backup.

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Similar questions

1 reply

Top-ranking reply

Level 10

684,675 points

Dec 20, 2020 2:31 PM in response to sarrah81

What happens when you try? Error message(s)?

See the Apple Support article(s) below.

Apps won’t downloaded.

App Store, iTunes Store, or other Apple services - If you can't connect

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Backup - Restore your device from an iCloud or iTunes backup.

Reply

Apps won’t download

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