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Apps won’t download

The apps on my new iPhone 12 won’t download

iPhone 12, iOS 14

Posted on Dec 20, 2020 1:59 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2020 2:31 PM

What happens when you try? Error message(s)?


See the Apple Support article(s) below.


Apps won’t downloaded.       


App Store, iTunes Store, or other Apple services - If you can't connect


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.    

1 reply
Question marked as Top-ranking reply

Dec 20, 2020 2:31 PM in response to sarrah81

What happens when you try? Error message(s)?


See the Apple Support article(s) below.


Apps won’t downloaded.       


App Store, iTunes Store, or other Apple services - If you can't connect


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.    

Apps won’t download

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