Schedule return?
How do I schedule a return because most apple stores you can’t just walk in anymore?
iPhone 12 Pro, iOS 14
Question marked as
User profile for user:
Dustin_R_308
User level:
Community Specialist
Greetings myles279,
We understand that you have some questions about returning an item to an Apple Store.
Check out the information in the articles below:
Temporary Retail Store Closures
"Q: Can I return or exchange my product at my local Apple Store?
A: For products purchased online, you can start a no-contact return at apple.com/orderstatus. For purchases made at an Apple Store, you can return your product within 14 days after the store reopens. Some stores may be open for curbside pickup with limited support and are unable to complete returns at this time. If your local store has only curbside pickup available, you can return your product once the store has fully reopened. You can check your local store hours and status at apple.com/retail.
Q: How can I return an order I bought online while under shelter-in-place orders?
A: Start a return online at apple.com/orderstatus, where you can create a return shipping label to ship your product from a drop off point or schedule a pickup at your location."
Cheers.