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Level 1

4 points

Connecting iphone to computer

My iPhone 7+ was disabled and needs to be connected to iTunes to unlock it. It won't connect and now my iTunes is saying "iTunes could not connect to this iPhone. The value is missing." Is there anything I can do to unlock my phone?

iPhone 7 Plus

Posted on Dec 21, 2020 5:01 AM

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Level 10

89,853 points

Posted on Dec 21, 2020 5:43 AM

follow these instructions carefully

If you forgot the passcode on your iPhone, or your iPhone is disabled

video

How to restore your iPhone if you forgot your passcode - Apple Support

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Best reply

Level 10

89,853 points

Dec 21, 2020 5:43 AM in response to Mrfp920

follow these instructions carefully

If you forgot the passcode on your iPhone, or your iPhone is disabled

video

How to restore your iPhone if you forgot your passcode - Apple Support

Reply

Connecting iphone to computer

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