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Your payment method was declined

501630 Views 384 Replies Latest reply: Apr 13, 2014 6:30 AM by fromsouth RSS Branched to a new discussion.
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MatJ333 Level 1 Level 1 (0 points)
Currently Being Moderated
Jul 27, 2010 5:51 AM
Im really getting ****** off. I keep getting "Your payment method was declined" when I try to purchase an e-mail voucher for a friend. I have spent 2.5 hours trying to solve this, I know how much my friend would appreciate it else I would tell apple to get fu$%ed since getting help does not seem possible. I have tried 2 different accounts. I just want to buy a freaking voucher or punch an apple employee. Anyone know what is going on?
Windows Vista
  • wrmclellan Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 27, 2010 8:21 AM (in response to MatJ333)
    You're not alone, there are several threads out there with this problem, including myself! It's not been addressed properly, and I've now been waiting 3 days for iTunes support to get back to me! It's not your credit card, it's something to do with your account! I've tried different cards, and get the same 'declined' results!!!
    Windows 7
  • Bangelk Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 3, 2010 2:52 PM (in response to MatJ333)
    Same issue here!! I was updating my credit card because last on expied on July 2010. Now receiving same message!! Tried writing to apple tech support since I've tried a few diffarent accounts or credit cards! This is for sure an apple issue.. Trying to figure it out.. Did any of you jailbreak his iPhone? Maybe its a block by apple.. Not sure why should they do that, but still.... I'm going crazy!!
    iOS 4
  • wrmclellan Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 4, 2010 12:16 AM (in response to Bangelk)
    I finally got someone from iTunes support to get back to me...There was no explaination to why there was, or how the problem was fixed, just a 'please try to execute your account in 24 hours, if problem persist contact us again' message! We'll see what happens in 24 hours!
    Sony Vaio, Windows 7
  • Bangelk Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 4, 2010 2:43 AM (in response to MatJ333)
    Theres something going on with the app store... they are doing something. I was able to have a "none" payment in order to download free apps. right now the same message is appearing when I'm using "none" as payment method... weired... ok I'll try waiting 24 hrs as you said, maybe they'll fix it.
    iOS 4
  • mateo2121 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 4, 2010 2:35 PM (in response to MatJ333)
    I'm also having this issue.. My wife got her IP4 this past weekend and I was able to gift her an app the day she got it. I tried to do it again a day later and I get this message "Payment has been declined. Please try another payment method." There is no problem ordering apps for myself, just when I try to gift an app.

    The only thing I've done lately that may have caused the issue was changing my email on my account. It's pretty annoying that this problem has been going on for months with other people and Apple can't find a fix to process a credit card payment??
  • Valenciasun Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 16, 2010 6:06 AM (in response to mateo2121)
    I am also having this problem. Changed method of payment. Works fine to purchase an app but problem persists if i want to gift one. Has anyone had any success in solving this issue?
    iphone, iOS 4
  • losmendels2 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 21, 2010 11:42 AM (in response to MatJ333)
    I am having the same problem is there a number to call?
    Windows Vista
  • carneyj Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 25, 2010 6:50 AM (in response to MatJ333)
    ive had this problem for about 2 weeks and it is really bugging me
    ipod touch, Other OS
  • CheriSk8 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 25, 2010 8:26 AM (in response to carneyj)
    Same problem here....which is why I came to the forums looking for an answer. It's really irritating! You would think Itunes would fix this issue because they are loosing money! My niece just got an Ipod Touch and I was planning to send her a bunch of apps and songs for it. Oh well Itunes....your loss!!
    Ipod Touch, Windows XP
  • fatcatqq Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 25, 2010 8:40 AM (in response to CheriSk8)
    same situation here. keep saying payment is declined. I email their customer service but got no reply so far
    sr190, Windows Vista, sony
  • thewonderer Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 27, 2010 7:20 AM (in response to fatcatqq)
    I have just encountered the same problem suddenly. It isn't my credit card, I just used it online not long ago. App store keeps telling me to verify my information - and keep saying that payment method was declined!!! I have just emailed them. I hope they will solve the problem.
    Ipad, iPhone OS 3.1.2
  • drunkeniguana Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 27, 2010 7:22 AM (in response to thewonderer)
    Same situation. 24 h and no word from iTunes support. ******* me off big time...
  • mr.kam Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 27, 2010 7:26 AM (in response to MatJ333)
    ME TOO!!!!

    I have been trying 5 different credit card. All of them were declined!!!!!!!!

    I called the APPLE.com. They are not able to fixed it!!!!
    iMac
  • sparkso Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 27, 2010 6:55 PM (in response to MatJ333)
    SAME HERE! It's been like this for a few months already for me! I can't even buy apps for myself!
    iMac, Mac OS X (10.6.4)
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