Previous 1 20 21 22 23 24 Next 418 Replies Latest reply: Mar 31, 2016 6:09 AM by nabat93 Go to original post Branched to a new discussion.
  • Petros.corinthians Level 1 Level 1

    But i can't find where the none button is...

  • Solutions101 Level 1 Level 1

    It's not iTunes guys. I recently about two days ago contacted with the customer service, on live chat. And they told me that I did an in-app purchase on a game that I called Pandemic. Yea, so basically you have to pay the fee with an iTunes card or credit card ( no debit). And on the iTunes software. Hope this helps! This thing really is not a bug or glitch, it's just an in-app purchase you made.

  • Fahyme Level 1 Level 1

    I have the same problem!

  • Kanoodler Level 1 Level 1

    Thank you Fromsouth for telling several members of your experiences as a waiter. I hope this endeavor is fulfilling and enriching for you. I too would like to try my hand at being a waiter, but alas- I am busy seeking assistance regarding my iTunes account.


    Please try to understand that since this is a "chat" forum folks have sought out, they came hoping to chat... And if that includes a little venting, what's the harm eh?



    You coming to a restaurant and give waiter your card.

    He/she slides card and gets declined.

    Right now you r screaming at the waiter.

    Contacting waiter, emailing waiter. THERE IS NOTHING WAITER CAN DO BUT KEEP SLIDING YOUR CARD.

  • fromsouth Level 5 Level 5

    You r welcome.

    According to terms of this forum this is support forum, not your or my own blog, for venting.

    Do you have a question?

  • Chimewong Level 1 Level 1

    I have same problem here..

  • jayzor74 Level 1 Level 1

    I have the same problem. I made an in-app purchase(Injustice app), but forgot that my VISA card had no balance left because I transfered the money on another bank. After a few days iTunes asked me to update my payment method because my card was declined. I then transfered money from Paypal to my bank, even if I already have money iTunes keeps telling me this error:


    I then tried changing it to another bank account, but won't accept my VISA card. It says:



    This is so annoying. I can't download or update any apps. Someone help please.

  • fromsouth Level 5 Level 5

    You can try something like itunes gift card and once it settles your balance put back your old card. If you did put money on the card you can  try to reenter details of the same card. Or you can check details of another bank account, pay attention to your zip, security code, street name has to be precisely as in your bank/credit card statement.

  • angelsugam Level 1 Level 1

    I haven't been able to purchase any app ever since I bought my iPad 3 last year. Apple is making money and doesn't bother about its customers. I am left with an expensive and useless device. There is no support system from Apple and they provide no help. They have just built communities where people help each other and eat each others head.

    I'm really happy with my Android devices, no problem at all! Switch to Android :)

  • PRIT_11 Level 1 Level 1

    i m using iPhone 4 in India  i m unlock my phone in india 4 month i hvae no probelm at all


    but now i m facing your payment method was declined & update your billing info


    when i m updating  my billing info there app store charge mi every time 60 Rupees


    but problem not slove  , i m harrising this problem  apple support ***** they r not helping mi this kind of problem


    really each & every time my 60 rupees dedicated  i dont know y every time they r charg me

  • PRIT_11 Level 1 Level 1

    plzz give me suggestion

  • M2kull Level 1 Level 1

    I got the same problem. I dont know what should i do....

  • Cleagane Level 1 Level 1

    After purchasing my new MacMini I tried to download Logic from the german store, which fits my AppleID, but because it is a new device from which I connected to the App Store, it wanted to have again some confirmation of the Billing Info. And here I am, sharing the same f****** problem with all of you.

    I made it so far, that I don't even get the declined message anymore. For me it is now


    Screen Shot 2013-05-14 at 9.07.36 PM.png

  • Elba Enid Level 1 Level 1

    I need Help please!!!!!! Im trying to buy an application on the App Store and it doesn't let me saying that my visa information does not Mach my bank information. The thing is that I have to Visa cards. One of them it's an actuall credit card and the other one, that is actually the one I want to use to pay is a debit card with a visa logo. When I put the information of my credit card with the visa logo it doesn't let me use saying that the given information does not match my bank account records, I don't want to pay with my visa credit card!!!!! I want to pay with my debit card with visa logo!!! Please help me!!!!

  • nurraffali Level 1 Level 1

    Thanks biolenz! I switched my VISA to None. Clicked on iForgot and reset my password. I went back to the payment details and refill the form. And everything is working like before. It seems silly for a glitch like that to happen but I'm glad it's solved. Thanks again!

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