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I cannot turn on my MacBook Pro even I press and hold the power button for 10 seconds?

I cannot turn on my MacBook pro with AC power plugged in?

MacBook

Posted on Dec 21, 2020 12:05 PM

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Question marked as Top-ranking reply

Posted on Dec 21, 2020 6:45 PM

Do you have a USB-C model? If so, have you tried using another USB-C port especially on the other side of the laptop?


Do you hear the little "ding" shortly after connecting the power adapter?


Try unplugging the charger from the electrical outlet for a minute to reset the charger's internal circuitry. Here is an Apple article for troubleshooting USB-C charging issues:

https://support.apple.com/en-us/HT204652


If this doesn't help or you find the one USB-C port is bad, then you will need to have Apple or an Apple Authorized Service Provider examine the laptop and provide you with an estimate for the repair.

3 replies
Question marked as Top-ranking reply

Dec 21, 2020 6:45 PM in response to Bobcheng63

Do you have a USB-C model? If so, have you tried using another USB-C port especially on the other side of the laptop?


Do you hear the little "ding" shortly after connecting the power adapter?


Try unplugging the charger from the electrical outlet for a minute to reset the charger's internal circuitry. Here is an Apple article for troubleshooting USB-C charging issues:

https://support.apple.com/en-us/HT204652


If this doesn't help or you find the one USB-C port is bad, then you will need to have Apple or an Apple Authorized Service Provider examine the laptop and provide you with an estimate for the repair.

I cannot turn on my MacBook Pro even I press and hold the power button for 10 seconds?

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