Can open FaceTime, sign in but when enter a person to call the audio/video link goes dead!

FaceTime opens up am signed in but cannot make a call when I choose a person.

iMac 27″, macOS 10.15

Posted on Dec 21, 2020 3:57 PM

Reply
1 reply

Dec 23, 2020 6:26 PM in response to natureguy22

Hello natureguy22,


We understand that you're having trouble with placing FaceTime calls.


Ensure you have the correct date and time set on your Mac, as outlined in the article below:


If FaceTime isn't working on your Mac


If the issue persists, test with a different macOS user account to help isolate the behavior:


Set up users, guests and groups on Mac


Thanks for using Apple Support Communities!

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Can open FaceTime, sign in but when enter a person to call the audio/video link goes dead!

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