Error when Updating to iOS 14 from 11.4.1 Operating Software (iPhone 8)

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Level 1

4 points

Error when Updating to iOS 14 from 11.4.1 Operating Software (iPhone 8)

i've had an iPhone 8 sitting in its box for a couple years (sadly), and recently had to use it as my iPhone 6s (don't judge) crashed during the iOS14 update as it was not able to make it past the apple logo.

so i took the SIM and put it into the iPhone 8 and... ...and i cannot update to iOS 14.

i download it fine, but then the error message occurs when i try to install.

how do i get to iOS 12, or iOS13 or get this to iOS14?

thanks!

iPhone 8

Posted on Dec 21, 2020 4:37 PM

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Answer 1

Best reply

Lawrence Finch

Level 10

205,034 points

Dec 21, 2020 5:09 PM in response to cem919

What is the error message? An iPhone 8 is compatible with iOS 14.

However, it should also be possible to fix the problem with the 6S.

For both issues, see ➡️ Updating iOS: common issues and solutions - Apple Community

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Answer 2

cyntia19

Level 1

8 points

Jan 17, 2021 11:09 AM in response to ChrisJ4203

I have the same issue, tried to update over the air. Also I tried deleting the update file, but the error comes again.

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Answer 3

ChrisJ4203

Level 10

230,479 points

Dec 21, 2020 5:09 PM in response to cem919

It would help if you identified the error message. Are you trying to update via iTunes or over the air?

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Answer 4

ChrisJ4203

Level 10

230,479 points

Jan 17, 2021 11:17 AM in response to cyntia19

Read the link that Lawrence provided in his post for suggested solutions to specific problems.

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Error when Updating to iOS 14 from 11.4.1 Operating Software (iPhone 8)

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