Why is my iTunes Store app not working on my iPhone X? Just black screen with a iTunes U icon at the bottom? Pls help thanks

Hi HeLpPleeeeze,

Thanks for connecting with us at Apple Support Communities. We understand that you're unable to open your iTunes Store app. Have you tried to force quit the app? How to force an app to close on your iPhone, iPad, or iPod touch

If so, you'll also want to restart your iPhone and check for any iOS updates. Take a look at what to do If an app unexpectedly quits, stops responding, or won’t open

If you still have an issue with opening the iTunes Store app, you can also delete and reinstall it. Check this out: Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch

Cheers.