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HELLO! i dont remeber the encrypted itunes back up password, and i got a new iphone, the reset all setrings

HELLO! i dont remeber the encrypted itunes back up password, the apple options i read is that i should reset the setings and it will reset also the password of itunes restore data, but i have allready sold the old phone i have a brand new phone and i can not do that because it wont help to remove the password

Posted on Dec 21, 2020 6:19 PM

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Question marked as Best reply

Posted on Dec 21, 2020 6:23 PM

You won’t be able to access the iTunes backup if you can’t remember the password and can’t do any of the following:


If you can’t remember the password for your encrypted backup

You can’t restore an encrypted backup without its password. With iOS 11 or later or iPadOS, you can make a new encrypted backup of your device by resetting the password. Here’s what to do:

  1. On your device, go to Settings > General > Reset.
  2. Tap Reset All Settings and enter your device passcode.
  3. Follow the steps to reset your settings. This won't affect your user data or passwords, but it will reset settings like display brightness, Home screen layout, and wallpaper. It also removes your encrypted backup password.
  4. Connect your device to the Finder or iTunes again and create a new encrypted backup using the steps above.

You won't be able to use previous encrypted backups, but you can use the Finder or iTunes to back up your current data and set a new backup password.

If you have a device with iOS 10 or earlier, you can't reset the password. In this case, try the following:

  • If someone else set up your device, ask them for the password.
  • Use an iCloud backup instead. If you don't have an iCloud backup, you can make one.
  • Try using an older iTunes backup.


4 replies
Question marked as Best reply

Dec 21, 2020 6:23 PM in response to arbon256

You won’t be able to access the iTunes backup if you can’t remember the password and can’t do any of the following:


If you can’t remember the password for your encrypted backup

You can’t restore an encrypted backup without its password. With iOS 11 or later or iPadOS, you can make a new encrypted backup of your device by resetting the password. Here’s what to do:

  1. On your device, go to Settings > General > Reset.
  2. Tap Reset All Settings and enter your device passcode.
  3. Follow the steps to reset your settings. This won't affect your user data or passwords, but it will reset settings like display brightness, Home screen layout, and wallpaper. It also removes your encrypted backup password.
  4. Connect your device to the Finder or iTunes again and create a new encrypted backup using the steps above.

You won't be able to use previous encrypted backups, but you can use the Finder or iTunes to back up your current data and set a new backup password.

If you have a device with iOS 10 or earlier, you can't reset the password. In this case, try the following:

  • If someone else set up your device, ask them for the password.
  • Use an iCloud backup instead. If you don't have an iCloud backup, you can make one.
  • Try using an older iTunes backup.


HELLO! i dont remeber the encrypted itunes back up password, and i got a new iphone, the reset all setrings

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