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iCloud Storage can’t buy “Cannot verify payment information. Contact Apple Support for more information”

I’m trying to buy 50 GB iCloud storage, I entered all information of my card and it says the following error attached in the picture please help me out in this problem.

Posted on Dec 21, 2020 9:42 PM

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Question marked as Top-ranking reply

Posted on Dec 21, 2020 11:22 PM

Hey there! Good question!


I’d say that, if there is sufficient funds on the account and it’s still giving that error, this is a good article to follow:


If your payment method is declined in the App Store or iTunes Store:

https://support.apple.com/en-us/HT203905


If you can't remove your last payment method or use no payment method with your Apple ID:

https://support.apple.com/en-us/HT203905


The two may not be directly related, but I know that other factors may contribute to that error, such as an open subscription, a due balance, purchase sharing, etc.


Hope that helps! Otherwise calling Apple Care would be a good idea, perhaps they can provide more information as to the cause and a resolution if the article doesn’t help.


Best!

1 reply
Question marked as Top-ranking reply

Dec 21, 2020 11:22 PM in response to bali8065

Hey there! Good question!


I’d say that, if there is sufficient funds on the account and it’s still giving that error, this is a good article to follow:


If your payment method is declined in the App Store or iTunes Store:

https://support.apple.com/en-us/HT203905


If you can't remove your last payment method or use no payment method with your Apple ID:

https://support.apple.com/en-us/HT203905


The two may not be directly related, but I know that other factors may contribute to that error, such as an open subscription, a due balance, purchase sharing, etc.


Hope that helps! Otherwise calling Apple Care would be a good idea, perhaps they can provide more information as to the cause and a resolution if the article doesn’t help.


Best!

iCloud Storage can’t buy “Cannot verify payment information. Contact Apple Support for more information”

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