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Apple TV remote not working

Apple TV remote only works while hooked up to the charging cable it does not when I unplug from charging

Posted on Dec 22, 2020 4:05 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 22, 2020 5:15 AM

When the battery of the remote itself appears to be the source of issues, then Apple has a service program for that, at about 50% off compared to regular replacement when out of warranty.


Apple TV Repair - Official Apple Support

  • Battery service for your remote

Apple out-of-warranty battery pricing - Apple Support

Learn how to preserve battery life - Apple Support


When charging, always use an undamaged and genuine MFi certified Lightning-to-USB cable. Some knock-off cables may not be up to par and can damage the battery in the process.

1 reply
Question marked as Top-ranking reply

Dec 22, 2020 5:15 AM in response to mybizhits

When the battery of the remote itself appears to be the source of issues, then Apple has a service program for that, at about 50% off compared to regular replacement when out of warranty.


Apple TV Repair - Official Apple Support

  • Battery service for your remote

Apple out-of-warranty battery pricing - Apple Support

Learn how to preserve battery life - Apple Support


When charging, always use an undamaged and genuine MFi certified Lightning-to-USB cable. Some knock-off cables may not be up to par and can damage the battery in the process.

Apple TV remote not working

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