How to access the App Store
How can I access the App Store? Everything else is working fine and I have WiFi connection.
iPad Air 2, iPadOS 14
User profile for user:
MoonJ.
User level:
Community Specialist
Hi MAMI546,
It looks like you're having some issues connecting and accessing the App Store on your device. The App Store is necessary to download and update apps on your device. We're glad you reached out for help.
Take a look at the link below for when you have issues connection to the App Store.
If you can't connect to the App Store, iTunes Store, or other Apple services
We hope this helps. If you continue to have issues reach back out to the community with information about what happens when you try to use the App Store and if you have tried on another network.
Have a good day!