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Suspicious email request - Apple ID

I have received an email to verify my Apple ID within 12 hours or face restrictions. Is this genuine?


iPhone X, iOS 14

Posted on Dec 23, 2020 12:50 AM

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Question marked as Best reply

Posted on Dec 23, 2020 12:58 AM

One way to verify is thru the sender's email address. What is the sender's email address?


You may also refer to this Apple page: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

2 replies

Dec 23, 2020 8:42 AM in response to francesfrombarnet

That seems to be a scam/phishing email. Apple won't send you an email/text telling you your account is disabled/restricted  or will be disabled/restricted. You will find out the next time you try to log in somewhere.


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers . 


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.


reportphishing@apple.com

Suspicious email request - Apple ID

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