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Level 1

4 points

can I pay back the subscription money?

i canceled the subscription, but the money still went down, how can I get it back?

iPad Air 3, iPadOS 14

Posted on Dec 23, 2020 12:48 AM

Top-ranking reply

Level 6

12,814 points

Posted on Dec 23, 2020 1:03 AM

Go to https://reportaproblem.apple.com
Sign in to your Apple ID that you use to purchase the subscription.
On the Report a Problem website, under the Purchases tab, click Report a Problem to the subscription of the app you want refunded.
Choose a reason for the problem, describe your issue, then tap or click Submit.

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