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heypull Author

Level 1

8 points

iphone update server

why does it say my software update server cannot be contacted

iPhone 11 Pro Max

Posted on Dec 23, 2020 7:23 AM

Top-ranking reply

MichelleT18

Community Specialist

Posted on Dec 24, 2020 7:47 PM

Greetings heypull,

We see that you're having a problem with updating your iPhone, and getting a message about the server being unable to be contacted. We'd be glad to provide some information on this.

As you're seeing a message stating that the server cannot be contacted, we'd recommend taking a look at the following resource to see if this helps to clear up what you're experiencing:

If iTunes can't contact the software update server for iPhone, iPad, or iPod

We hope this is able to help with what you're experiencing.

Cheers!

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iphone update server

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