beats wireless microphone cracking sound

I bought this new beats solo wireless headset and all of a sudden while attending zoom meetings, i hear cracking voice while speaking.

Posted on Dec 23, 2020 8:53 AM

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1 reply

Dec 25, 2020 8:52 AM in response to SJ-08

Hello SJ-08,


Thanks for reaching out in Apple Support Communities. We understand that you're having trouble with your Beats Solo Wireless. You hear crackling voice while in Zoom meetings. We're happy to help. Is this only happening when using Zoom? We want to narrow down the cause of this issue.


Check out the following support articles:


Sound troubleshooting – Beats headphones and earphones


Reset your Beats on-ear or over-ear headphones


Update the firmware of your Beats product


Cheers!

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beats wireless microphone cracking sound

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