Audio Call Routing not working

Hi. Need to help my hard of hearing mother. 

I can’t get her iPad to route the audio from a FaceTime call through a Bose Soundlink Colour speaker. I can pair them and play music or YouTube videos and the audio goes to the speaker fine. I have been to Accessibility>Touch>Call Audio Routing and set to speaker (and Bluetooth headset). The blue tick appears but the audio still comes through the iPad (which my mother can’t hear).  

IpadOS14.2 5th generation Model A1822 no cellular 

Any help appreciated. 👌

iPad, iPadOS 14

Posted on Dec 23, 2020 10:36 AM

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Audio Call Routing not working

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