You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

About battery

Some time back phone hot I don’t know what happened.

also battery gone so fast

iPhone 11 Pro Max

Posted on Dec 23, 2020 1:35 PM

Reply
1 reply

Dec 25, 2020 3:26 PM in response to HengPorchheang

Hi HengPorchheang,


We appreciate you reaching out through Apple Support Communities for help with this behavior you experienced on your iPhone. We'd love to help in any way we can.


The screenshot you shared is very helpful. It indicates your iPhone isn't reporting a hardware issue, which is great news.


Since mobile devices may increase in temperature when under increased activity, what you experienced may be expected behavior. We've got a great resource to share with you that has helpful information about what you can expect to see, and tips to keep your device operating as expected.


Let us know if you've got any questions about this guide:


Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures


Have a great day!

About battery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.