Apple Event: May 7th at 7 am PT

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Forgot passcode but not disabled

I need to unlock my moms phone. She has no idea how a passcode got created on it. She’s in a nursing home and I’m the one who set her up with a phone so I have all her login info

Posted on Dec 23, 2020 5:03 PM

Best reply

kb1951

Level 10

124,193 points

Posted on Dec 23, 2020 5:06 PM

Use the link at the top of the page to reset the phone.

View in context

Forgot passcode but not disabled

Similar questions