You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Payment

Dear Sir or Madam,


I received information about payment for the amount of 62PLN from you. I didn't buy anything from you except Apple Music. Can you advise me on what is this payment? Probably it is a mistake.


Best Regards,

Marcin H




[Personal Information Edited by Moderator]


Posted on Dec 24, 2020 1:41 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2020 10:43 AM

See your purchase history in the App Store or iTunes Store [iOS, computer, or web] - Does not include purchases made by others under Family Sharing; those have to be checked from their accounts.

http://support.apple.com/HT204088


If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - "Before you contact Apple to request a refund for a charge you don't recognize…"

https://support.apple.com/HT201382


If you think there really is something that shouldn't be there:


Report a Problem - "Sign In for help with iTunes purchases made in the last 90 days"

http://reportaproblem.apple.com


Other ways to contact iTunes Support:


https://www.apple.com/emea/support/itunes/contact.html


or


https://support.apple.com/country-selector/itunes

1 reply
Question marked as Top-ranking reply

Dec 24, 2020 10:43 AM in response to Ashelos

See your purchase history in the App Store or iTunes Store [iOS, computer, or web] - Does not include purchases made by others under Family Sharing; those have to be checked from their accounts.

http://support.apple.com/HT204088


If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - "Before you contact Apple to request a refund for a charge you don't recognize…"

https://support.apple.com/HT201382


If you think there really is something that shouldn't be there:


Report a Problem - "Sign In for help with iTunes purchases made in the last 90 days"

http://reportaproblem.apple.com


Other ways to contact iTunes Support:


https://www.apple.com/emea/support/itunes/contact.html


or


https://support.apple.com/country-selector/itunes

Payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.