Payment

Dear Sir or Madam,


I received information about payment for the amount of 62PLN from you. I didn't buy anything from you except Apple Music. Can you advise me on what is this payment? Probably it is a mistake.


Best Regards,

Marcin H




[Personal Information Edited by Moderator]


Posted on Dec 24, 2020 1:41 AM

Reply
1 reply

Dec 24, 2020 10:43 AM in response to Ashelos

See your purchase history in the App Store or iTunes Store [iOS, computer, or web] - Does not include purchases made by others under Family Sharing; those have to be checked from their accounts.

http://support.apple.com/HT204088


If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - "Before you contact Apple to request a refund for a charge you don't recognize…"

https://support.apple.com/HT201382


If you think there really is something that shouldn't be there:


Report a Problem - "Sign In for help with iTunes purchases made in the last 90 days"

http://reportaproblem.apple.com


Other ways to contact iTunes Support:


https://www.apple.com/emea/support/itunes/contact.html


or


https://support.apple.com/country-selector/itunes

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Payment

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