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Why is my sim not supported on my new phone

What do I need to do

iPhone 7, 12

Posted on Dec 24, 2020 2:27 PM

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Question marked as Best reply

Posted on Dec 24, 2020 2:34 PM

Your Phone is carrier locked. Until it's unlocked by the carrier, you cannot use a different carrier SIM.

Read here => How to unlock your iPhone for use with a different carrier - Apple Support

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Why is my sim not supported on my new phone

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