Verification failed

Verification failed

iPhone 8, iOS 13

Posted on Dec 25, 2020 8:32 AM

Reply
6 replies
Sort By: 

Dec 25, 2020 2:31 PM in response to MyNamesRichy

I am having the same issue all day. I was told the same thing that it is a known issue, but wondering if that was a way to get me off the phone on Christmas...lol. I have a prompt to update my Apple ID Settings on all my devices and when it asks for my iPhone passcode it says it fails. SMH.

Reply

Dec 25, 2020 2:39 PM in response to khab4158

What's weird to me is that I can verify my passcode on my iPad and iPhone just not my MacBook. I get the passcode failed verification crap.....frustrating that we pay all this money for apple products and they can't get this resolved. think about how many people just bought apple products for Christmas and they can't even verify their Apple ID and use popular features like FaceTime and etc. It's like like buying a brand new f150 platinum and not being able to use all the extra features the platinum came with because of a recall they can't figure out.

Reply

Dec 25, 2020 2:55 PM in response to MyNamesRichy

The message is on all my devices. When I try to update the settings it fails when I put in my known iPhone passcode. Then they ask me for an old one and all the ones I try have failed too. I have rebooted, force restarted, even totally erased and restored one of the devices. I guess wait?


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Verification failed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.