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Why doesn't Apple Wallet support Kroger plus Card? When I try to add it I get the Error: "The Pass cannot be read because it isn't valid."

iPhone X

Posted on Dec 25, 2020 8:55 AM

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Posted on Dec 25, 2020 9:12 AM

Not all store reward cards are supported in Apple Wallet. Check with Kroger to see if their card is supported. They can tell you. Double check to make sure you are trying to add the card in the correct manner, Add and manage passes in Wallet on iPhone - Apple Support

5 replies

Dec 25, 2020 11:54 AM in response to thi148

The link I provided you explains how to add passes. If that does not work for Kroger, again, you need to contact them about the problem. They must have some method for you to add the card, since it is not a credit card. Do they have a Kroger app and do you have that app. I'd guess you add it to the Kroger app and that has some method to add it to Wallet, one of the methods listed in the support link I provided.

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