My watch keeps saying to bring near phone but it’s already paired and the update needs to be installed

My watch keeps saying to bring near phone but it’s already paired and the update needs to be installed.

Apple Watch

Posted on Dec 25, 2020 10:37 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2020 11:44 AM

Hello athena71,


Being able to update your Apple Watch is very important, and Apple Support Communities is a great place for help. If your Apple Watch is a Series 1, Series 2, or running watchOS 5 or earlier you'll want to verify that the companion iPhone is running the latest iOS, restart both devices, and if needed attempt to update while connected to an alternate Wi-Fi network. You can find the steps for restarting both devices, and updating iOS linked below.


Update your iPhone, iPad, or iPod touch

Restart your iPhone

How to restart your Apple Watch


If this is an issue you're facing on a new Apple Watch, or you're running a later version of watchOS you'll still want to confirm your companion iPhone is updated, and try to update watchOS again. If the issue persists you'll then want to look in to unpairing and pairing the Apple Watch back with your iPhone as outlined in the following article.


Unpair and erase your Apple Watch

Set up your Apple Watch


If you continue to have issues after these steps it's recommended to contact Apple via the Get Support website.


Take care!

1 reply
Question marked as Top-ranking reply

Dec 27, 2020 11:44 AM in response to athena71

Hello athena71,


Being able to update your Apple Watch is very important, and Apple Support Communities is a great place for help. If your Apple Watch is a Series 1, Series 2, or running watchOS 5 or earlier you'll want to verify that the companion iPhone is running the latest iOS, restart both devices, and if needed attempt to update while connected to an alternate Wi-Fi network. You can find the steps for restarting both devices, and updating iOS linked below.


Update your iPhone, iPad, or iPod touch

Restart your iPhone

How to restart your Apple Watch


If this is an issue you're facing on a new Apple Watch, or you're running a later version of watchOS you'll still want to confirm your companion iPhone is updated, and try to update watchOS again. If the issue persists you'll then want to look in to unpairing and pairing the Apple Watch back with your iPhone as outlined in the following article.


Unpair and erase your Apple Watch

Set up your Apple Watch


If you continue to have issues after these steps it's recommended to contact Apple via the Get Support website.


Take care!

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My watch keeps saying to bring near phone but it’s already paired and the update needs to be installed

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