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Addieluchi Author

Level 1

8 points

frozen new ipad

Brand new iPad got stuck in Apple logo screen while info was being transferred. Have tried shutting down, etc., but it is stuck with the logo.

Posted on Dec 25, 2020 1:28 PM

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Level 9

55,116 points

Posted on Dec 25, 2020 1:42 PM

Check this link...

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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2 replies

Best reply

Level 9

55,116 points

Dec 25, 2020 1:42 PM in response to Addieluchi

Check this link...

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Addieluchi Author

Level 1

8 points

Dec 25, 2020 1:43 PM in response to frazzm737

Thank you. I tried these steps, but still no luck. Appreciate it. Have a great day.

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frozen new ipad

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