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I recently got a new phone and none of recent pictures or messages are on the phone
I recently got a new phone and none of recent pictures or messages are on the phone
Good afternoon quianna100,
Thank you for the opportunity to help you today!
I was hoping you could give me a little more information regarding your issues moving to a new phone.
Were both phones iPhones, or just one?
Do you still have access to your old phone?
When you got your new phone, how did you set it up? Did you restore information from an iCloud backup, or did you copy the information directly from one phone to the other?
Thank you! Hopefully with these answers I will be able to help you with you get your pictures and messages back on your new phone.
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