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janel16 Author

Level 1

12 points

My phone won’t take the update. It tells me I am not connected to the internet — even though I am connected.

My iphone 7 won’t take the latest update. It tells me I am not connected to the internet — even though I am connected. What next?

iPhone 7

Posted on Dec 26, 2020 5:33 AM

Top-ranking reply

ProustGiulio

Level 10

208,668 points

Posted on Dec 26, 2020 5:36 AM

You need a reliable and fast Wifi network with internet access (NOT personal Hotspot) and your iPhone should have more than 50% battery level (better to have it plugged into power).

Giulio

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My phone won’t take the update. It tells me I am not connected to the internet — even though I am connected.

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