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Level 1

4 points

MacBook Pro trouble turning on

My MacBook will turn on, but then the screen flashes white with a grey file folder with a question mark on it. Any idea how to fix it?

MacBook Pro 13″, macOS 10.12

Posted on Dec 26, 2020 6:35 AM

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Community+ 2024

Level 10

188,406 points

Posted on Dec 26, 2020 7:00 AM

annika282 wrote:

My MacBook will turn on, but then the screen flashes white with a grey file folder with a question mark on it. Any idea how to fix it?

If your Mac starts up to a question mark

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