I have a clear plastic otter box. Seems not able to charge with case on. Is that correct
I have a wireless. Charger. Also put on a clear plastic otter case. Will it charge w case on ?
iPhone 5s, iOS 11
User profile for user:
MichelleT18
User level:
Community Specialist
Hello Bookemdanno777,
Thank you for using Apple Support Communities.
We see you have a wireless charger and have a clear plastic Otterbox case and want to know if it should charge with the case on. Yours doesn't seem to be charging. Much will depend on the design and construction of the case. In our experience, the thicker the case, the less likely it will be to charge. Given that the typical design of the Otterbox cases, being more robust to provide better protection to the phone, and your experience, it would seem that is does not work with the wireless charger.
Best regards.