You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Re-Enable Face ID to approve "Ask to Buy" Family Sharing app purchase requests

During Family Sharing setup, I declined use of Face ID to approve "Ask to Buy" requests. I'd like to enable it. I've done everything under the moon turning off/on all the settings. Nothing has worked and there's no toggle button. HELP!

iPhone 11 Pro Max

Posted on Dec 26, 2020 10:58 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2020 12:45 PM

Hi pcola11xx,


Thanks for reaching out here in the Apple Support Communities. We see that you can't find the option to use Face ID for "Ask to Buy" after setting up Family Sharing.

We're glad to help.


You'll need to make sure that iTunes & App Store is turned on in the Face ID settings:

Settings > Face ID & Passcode > iTunes & App Store enabled

Use Face ID on your iPhone or iPad Pro


Take Care.


Similar questions

1 reply
Question marked as Top-ranking reply

Dec 28, 2020 12:45 PM in response to pcola11xx

Hi pcola11xx,


Thanks for reaching out here in the Apple Support Communities. We see that you can't find the option to use Face ID for "Ask to Buy" after setting up Family Sharing.

We're glad to help.


You'll need to make sure that iTunes & App Store is turned on in the Face ID settings:

Settings > Face ID & Passcode > iTunes & App Store enabled

Use Face ID on your iPhone or iPad Pro


Take Care.


Re-Enable Face ID to approve "Ask to Buy" Family Sharing app purchase requests

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.