i have iPhone 6 that is disabled. I followed the steps to restore and it doesn't restore. Any ideas?

i have iPhone 6 that is disabled. I followed the steps to restore and it doesn't restore. Any ideas?

Posted on Dec 26, 2020 11:56 AM

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Question marked as Top-ranking reply

Posted on Dec 28, 2020 1:10 PM

Hello spinner-01,


Welcome to Apple Support Communities. It looks like you're iPhone is disabled and you're unable to restore it. We understand the importance of getting this issue resolved, and we'd like to help.


Are you getting any errors when you try to restore it? Also, are you using a PC or Mac?


To get started, please follow the steps in the following link:


If you can't update or restore your iPhone, iPad, or iPod touch


Also, check out these helpful links:


If you see an error in Finder or iTunes on your computer

iOS update and restore errors


We hope this information is useful. Kind regards.

1 reply
Question marked as Top-ranking reply

Dec 28, 2020 1:10 PM in response to spinner-01

Hello spinner-01,


Welcome to Apple Support Communities. It looks like you're iPhone is disabled and you're unable to restore it. We understand the importance of getting this issue resolved, and we'd like to help.


Are you getting any errors when you try to restore it? Also, are you using a PC or Mac?


To get started, please follow the steps in the following link:


If you can't update or restore your iPhone, iPad, or iPod touch


Also, check out these helpful links:


If you see an error in Finder or iTunes on your computer

iOS update and restore errors


We hope this information is useful. Kind regards.

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i have iPhone 6 that is disabled. I followed the steps to restore and it doesn't restore. Any ideas?

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