Hello,
I am having issues on my iPhone 12 pro with it showing extremely high usage for the torch for some strange reason. ( settings / battery, usage by App ) My torch is only used for flash notifications so this does not make sense at all. I have restored the phone through iTunes as advised but has made no difference! Is anyone else seeing this on the 12 pro? Concerned it is effecting ting my battery
Yeah I would turn off the torch for now or flashlight for notifications option incase it is effecting your battery, don’t expect a resolution anytime soon from Apple.
Thanks for reaching out talha30,
It sounds like the LED flash alerts on your iPhone is using power power than you expect, is that right?
The Battery Usage By App you see in Settings > Battery, is a measurement of the amount of power a feature or app is using, relative to the usage of other apps. The torch or flashlight, can be expected to use more power than other apps, if it's enabled for notifications, and you haven't used many other resource intensive apps or features, what you're seeing may not be unexpected.
How many hours are you getting from a full 100% charge, until your iPhone is below 10% and needs to be connected to power with the feature enabled?
We look forward to hearing back from you!
Hi again talha30,
We see exactly what you mean, thanks for providing the screenshot.
We recommend connecting with an Apple technical expert, who will have the tools and resources available to investigate and assist further.
At your convenience, you can connect with Apple Support, here: Contact Apple Support
Take care!
bwyrnn,
Wow, that is pretty interesting.
You might try to turn the flash light on and off a few times to see if it has any affect. Also try leaving it on for a few minutes and then check the results.
What do you see? Thanks.
Hello, that is correct, I am seeing a lot more usage of the torch than expected for led flash alerts. my understanding is for any sort of notification. The torch usage should equate to 1m, if the torch is used intentionally I would expect the usage time to be adjusted accordingly however my usage for the torch ranges between 2-4 hours which is definitely not a correct reflection of the notifications I receive, please see attached screenshot for reference
Hi, Apple support said it’s software issue and the time showing for torch is not accurate but at the same time it’s not effecting the battery. I am disappointed with thst response from them and service from Apple support is pretty shocking so technically I haven’t had a proper resolution
I also have this issue. I use my iPhone X as a torch when I walk my dog. Typically my phone's battery will go from 60% to 30% in 15 mins whilst using the torch.
As a lot of us are recently having this problem, I'm guessing this is an apple software bug that needs to be addressed.
Hi.I have se problem.Anyone call Apple support??Is it hardware problem or software??Any advise please??
same issue here. my usage is reading over 8 hours of flashlight usage and it’s never been on and i don’t have it on for notifications
Hi! I have exactly the same problem! I was checking my battery and I noticed that the flash lighting is draining my battery for some reason!
So untill now what settings you do??I turn off torch for the moment.Its true Apple support they dont help anymore.i am very disappointed from Apple.I call many times.Apple user so many years but NOT anymore.
Hi again.Can you telm me please something.And i am sorry for my English are not the best.When i make a call or I received every 3minutes and 30 sec about i loose 1% of battery.If i talk 15’ minutes i loose about 4% battery.Can you see if you have same??
Hello Talha.i have same exactly problem.Have you call Apple support??what they Advise you???Is software or hardware problems!?
Flashlight battery drain
