Purple line on iPhone 12 camera

Hi, anybody else experienced this?

Was working fine an hour ago.

Posted on Dec 26, 2020 12:46 PM

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Posted on Dec 28, 2020 1:58 PM

The vertical line looks like a hardware issue. Did you drop the phone? Try to turn it off for 10 seconds. if it doesn't solve the issue back up your phone then make a hard reset or software update your phone with iTunes.


If the two procedures don't resolve your issue, you might have a defective camera.


Hope this helps.


5 replies
Question marked as Top-ranking reply

Dec 28, 2020 1:58 PM in response to Krob2708

The vertical line looks like a hardware issue. Did you drop the phone? Try to turn it off for 10 seconds. if it doesn't solve the issue back up your phone then make a hard reset or software update your phone with iTunes.


If the two procedures don't resolve your issue, you might have a defective camera.


Hope this helps.


Dec 28, 2020 1:44 PM in response to Krob2708

Hello Krob2708,



Thanks for choosing the Apple Support Communities. If we understand correctly, you are seeing a purple line on your photos. We can understand why you'd reach out for a solution.


To start, does this happen in all apps, and in all camera modes?


Let's try following the steps outlined here.


If the camera or flash on your iPhone, iPad, or iPod touch isn't working



Cheers!



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Purple line on iPhone 12 camera

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