Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I do not see keychain option in icloud

I do not see keychain option in icloud on my iphone Xr


Posted on Dec 26, 2020 1:46 PM

Reply
Question marked as Best reply

Posted on Dec 27, 2020 8:12 AM

To confirm, you have 2 factor authentication (not 2 step verification) enabled on your Apple ID, and you have a 6 digit passcode on your phone. Can you log in to https://icloud.com using your Apple ID?


Do you have a company email account on your phone? Is the phone under Mobile Device Management? To check go to Settings/General, scroll to the bottom and look just below VPN for either Profiles or Device Management, and tap on it if it exists.

5 replies
Question marked as Best reply

Dec 27, 2020 8:12 AM in response to jagrawal

To confirm, you have 2 factor authentication (not 2 step verification) enabled on your Apple ID, and you have a 6 digit passcode on your phone. Can you log in to https://icloud.com using your Apple ID?


Do you have a company email account on your phone? Is the phone under Mobile Device Management? To check go to Settings/General, scroll to the bottom and look just below VPN for either Profiles or Device Management, and tap on it if it exists.

I do not see keychain option in icloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.