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When trying to join, it said I already have an account. How do I access it?

iPad, iPadOS 13

Posted on Dec 26, 2020 4:48 PM

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Question marked as Top-ranking reply

Posted on Dec 26, 2020 4:56 PM

You must have made an Apple ID to be able to sign in here, this is your Apple ID account.

If it says you already have an account, that means you will have an account with that email address and you should reset your password

If your account is with a third-party company or app, you should contact them directly for further support.

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Question marked as Top-ranking reply

Dec 26, 2020 4:56 PM in response to Lillie8

You must have made an Apple ID to be able to sign in here, this is your Apple ID account.

If it says you already have an account, that means you will have an account with that email address and you should reset your password

If your account is with a third-party company or app, you should contact them directly for further support.

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