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refund

i got a refund on my youtube account but i never got the money back, where should that be ?

iPhone 11, iOS 14

Posted on Dec 27, 2020 10:40 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2020 11:34 AM

Jacqueline, it may just be delayed:


How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904 - "After you request a refund, you'll receive an update within 48 hours." "[If your request was granted] the time it takes for the money to appear on your account or statement depends on the payment method."

- Store credit: 48 hours

- Mobile phone billing: Up to 60 dys

- Other payment methods: Up to 30 days for it to appear on a statement. [I presume that's if you simply wait for your monthly statement to arrive. You may see it sooner if you check more frequently online but typically it may take a week or two.]

1 reply
Question marked as Top-ranking reply

Dec 27, 2020 11:34 AM in response to jacqueline_2

Jacqueline, it may just be delayed:


How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904 - "After you request a refund, you'll receive an update within 48 hours." "[If your request was granted] the time it takes for the money to appear on your account or statement depends on the payment method."

- Store credit: 48 hours

- Mobile phone billing: Up to 60 dys

- Other payment methods: Up to 30 days for it to appear on a statement. [I presume that's if you simply wait for your monthly statement to arrive. You may see it sooner if you check more frequently online but typically it may take a week or two.]

refund

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