My iPhone is locked from downloading apps

My iPhone is locked from. Download apps

iPhone XR, iOS 13

Posted on Dec 27, 2020 10:34 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2020 12:18 PM

Hey Luzvillam,


Thanks for posting in Apple Support Communities. If we understand correctly, you're having trouble downloading apps on your iPhone. We want to help! If apps are not downloading or updating, these steps should help: If you can’t download or update apps on your iPhone or other Apple device


If instead you're seeing an alert that your Apple ID is locked or disabled due to security reasons, follow these steps: If your Apple ID is locked or disabled


If you're seeing a message that your account has been disabled in the App Store and iTunes, you'll need to work directly with Apple Support to resolve this message: If you see a message that says 'Your account has been disabled in the App Store and iTunes'


While a link to reach Apple Support is in the above guide, here's a link to reach them too, just in case: Get Support


Thanks again, and have a great day!

1 reply
Question marked as Top-ranking reply

Dec 29, 2020 12:18 PM in response to Luzvillam

Hey Luzvillam,


Thanks for posting in Apple Support Communities. If we understand correctly, you're having trouble downloading apps on your iPhone. We want to help! If apps are not downloading or updating, these steps should help: If you can’t download or update apps on your iPhone or other Apple device


If instead you're seeing an alert that your Apple ID is locked or disabled due to security reasons, follow these steps: If your Apple ID is locked or disabled


If you're seeing a message that your account has been disabled in the App Store and iTunes, you'll need to work directly with Apple Support to resolve this message: If you see a message that says 'Your account has been disabled in the App Store and iTunes'


While a link to reach Apple Support is in the above guide, here's a link to reach them too, just in case: Get Support


Thanks again, and have a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone is locked from downloading apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.