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Locked due to security reasons

I cannot download apps because locked fir security reasons


have reset pass word

iPhone 6 Plus

Posted on Dec 27, 2020 12:33 PM

Reply
1 reply

Dec 29, 2020 5:39 AM in response to Sherrit1944

Hi Sherrit1944,


​Thank you for using the Apple Support Communities. It's important to be able to download apps, and we see you're running into an error message about your account. We're happy to help.


For verification, you're seeing a message that the account is locked for security reasons, correct? If so, this should help: If your Apple ID is locked or disabled


"If you can't unlock your Apple ID

If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day."


If that doesn't work for you, we recommend getting in touch with Apple directly:


Get Support


Contact Apple for help with Apple ID account security


Best wishes.

Locked due to security reasons

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