Locked due to security reasons
I cannot download apps because locked fir security reasons
have reset pass word
iPhone 6 Plus
User profile for user:
ryane77
User level:
Community Specialist
Hi Sherrit1944,
​Thank you for using the Apple Support Communities. It's important to be able to download apps, and we see you're running into an error message about your account. We're happy to help.
For verification, you're seeing a message that the account is locked for security reasons, correct? If so, this should help: If your Apple ID is locked or disabled
"If you can't unlock your Apple ID
If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day."
If that doesn't work for you, we recommend getting in touch with Apple directly:
Contact Apple for help with Apple ID account security
Best wishes.