Microphone is missing
My microphone is missing and now I am unable to open Marco Polo, FaceTime record audio or even make a phone call. I have an iPhone 7.
iPhone 7
User profile for user:
MoonJ.
User level:
Community Specialist
Hello mpreston1213!
Thanks for touching base here in Apple Support Communities. If we understand correctly, your microphone is no longer working as expected.
Have you tried restarting your iPhone to see if that helps?
Would you happen to have a protective case and screen protector installed on the iPhone?
If so, does the issue continue after removing both?
Are you able to use the speakerphone on the iPhone while on calls?
Also, please make sure to create a backup and update your iOS version. This article will help:
Update your iPhone, iPad, or iPod touch
You can also try the steps listed in the article below. If you continue to run into complications and if you’re unable to create and playback a voice memo, you’ll want to reach out to Apple Support for further assistance.
If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
Regards.