my apple tv does not recognize my apple ID password

Why does my apple TV not recognize my password?


Apple TV (2nd gen)

Posted on Dec 27, 2020 4:54 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2020 9:48 AM

Hi orloTX,


We see you're having issues signing into your Apple ID on your Apple TV.


To get us started, are you able to sign into this same account on other devices, or at iCloud.com, or the Apple ID website?


If so, we'd recommend working through the following steps to check your Apple TV internet connection:


However, if you're unable to sign into your Apple ID on other devices or on the web, then the password may need to be reset. Those steps can be found here:


Feel free to reply to this post if you have any further questions.


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 29, 2020 9:48 AM in response to orloTX

Hi orloTX,


We see you're having issues signing into your Apple ID on your Apple TV.


To get us started, are you able to sign into this same account on other devices, or at iCloud.com, or the Apple ID website?


If so, we'd recommend working through the following steps to check your Apple TV internet connection:


However, if you're unable to sign into your Apple ID on other devices or on the web, then the password may need to be reset. Those steps can be found here:


Feel free to reply to this post if you have any further questions.


Cheers!

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my apple tv does not recognize my apple ID password

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