MacBook Air Facetime Audio Not Working With Headphones

None of my headphones will connect to FaceTime, I've reset the NVRAM/PRAM, disconnected and reconnected with no luck. All the headphones work with music, YouTube, Netflix, literally everything else except FaceTime. Please Help!I have a MacBook Air (Retina, 13-inch, 2019)

MacBook Air 13″, macOS 11.1

Posted on Dec 27, 2020 7:38 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2020 2:36 PM

Hey there, kika2713!


Thanks for reaching out in Apple Support Communities! We understand you're unable to use your headphones when using FaceTime on your Mac. We want to help!


It sounds like you've taken great steps so far!


If you open FaceTime then select "Video" in the menu bar, do you see any output options there? If so, try selecting your headphones and test if you're able to hear any sound through them.


If you do not hear any sound or the option for your headphones doesn't appear, try to change the sound output for your Mac here:


Change the sound output settings on Mac - Apple Support


All the best.

Similar questions

1 reply
Question marked as Top-ranking reply

Dec 29, 2020 2:36 PM in response to kika2713

Hey there, kika2713!


Thanks for reaching out in Apple Support Communities! We understand you're unable to use your headphones when using FaceTime on your Mac. We want to help!


It sounds like you've taken great steps so far!


If you open FaceTime then select "Video" in the menu bar, do you see any output options there? If so, try selecting your headphones and test if you're able to hear any sound through them.


If you do not hear any sound or the option for your headphones doesn't appear, try to change the sound output for your Mac here:


Change the sound output settings on Mac - Apple Support


All the best.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Air Facetime Audio Not Working With Headphones

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.