Can’t DECODE MY APPLE Music

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Can’t DECODE MY APPLE Music

So I just purchased 3 months of Apple Music on my iPhone 8 about 4 days ago needless to say I’ve been rolling though the music no problem. UNTILL TODAY MY PLAYLIST MY DOWNLOADS WILL NOT PLAY there’s a notification that pops up saying “CANNOT DECODE”

The media data could not be decoded

It may be damaged

I’ve tried a few things like deleting the Apple Music app and reinstalling it resetting my phone etc... nothing has fixed this problem yet. Anyone, everyone, PLEASE HELP, THANKS

Posted on Dec 27, 2020 9:08 PM

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Answer 1

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Nick Serianni

Level 1

9 points

Feb 10, 2021 12:13 PM in response to hampton96

Unfortunately, I have the same problem.

When I upgraded to the iPhone 12 Pro Max and restored it from my backup image, my Apple Music won't work on the phone.

I contacted support and went through a plethora of troubleshooting and then they had me wipe my entire phone and it still didn't do anything. They then told me they would call back and they never have so it seems like they have given up.

I'm paying for Apple Music and can't use it so now I just use Spotify.

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