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2020 iPhone SE Crashing

Hi, My 2020 iPhone SE purchased directly from Apple crashes and resets regularly. Please advise how to trouble shoot and fix.

iPhone SE

Posted on Dec 28, 2020 8:09 AM

Reply
1 reply

Dec 28, 2020 8:21 AM in response to JBNY100

you may have a hardware problem

First try a forced restart

https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

If that does not help the  next procedure would be to backup then restore your device to factory, and setup the device without restoring a backup, to see if the issue is replicated. 

Then restore the backup.

Here is a guide for those steps:

Backup and restore

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup

If that fails arrange a repair under warranty

https://support.apple.com/en-gb/iphone/repair/service

2020 iPhone SE Crashing

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