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Can I get a refund

Can I get a refund on a subscription I forgot t cancel

iPhone 11, iOS 14

Posted on Dec 28, 2020 9:16 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2020 9:27 AM

You must first cancel any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


See or cancel your subscriptions [subscription automatic renewal] - "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." At this stage the renewal is considered a purchase. Canceling a subscription does not automatically start a refund since the existing subscription will normally continue until the end of its term and then just not renew. - https://support.apple.com/HT202039


Now review:

Report A Problem to "Sign In for help with iTunes purchases made in the last 90 days" or ask for a refund. Click on this link --> http://reportaproblem.apple.com


For subscriptions, "The Report a Problem website shows most subscriptions, except those for Apple services and iCloud storage charges." [https://support.apple.com/HT201382].


If Report A Problem does not work for a subscription refund you may have to make a special request using one of the contact links below.


Contact iTunes Support:


https://www.apple.com/emea/support/itunes/contact.html


https://support.apple.com/country-selector/itunes


Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.


1 reply
Question marked as Top-ranking reply

Dec 28, 2020 9:27 AM in response to MandE4ever

You must first cancel any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


See or cancel your subscriptions [subscription automatic renewal] - "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." At this stage the renewal is considered a purchase. Canceling a subscription does not automatically start a refund since the existing subscription will normally continue until the end of its term and then just not renew. - https://support.apple.com/HT202039


Now review:

Report A Problem to "Sign In for help with iTunes purchases made in the last 90 days" or ask for a refund. Click on this link --> http://reportaproblem.apple.com


For subscriptions, "The Report a Problem website shows most subscriptions, except those for Apple services and iCloud storage charges." [https://support.apple.com/HT201382].


If Report A Problem does not work for a subscription refund you may have to make a special request using one of the contact links below.


Contact iTunes Support:


https://www.apple.com/emea/support/itunes/contact.html


https://support.apple.com/country-selector/itunes


Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.


Can I get a refund

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