Level 1

4 points

SIM

Is says i have locked sim how can I fix it and when I call it show I need my PUK how do I get the code?

iPhone XR, iOS 14

Posted on Dec 28, 2020 10:30 AM

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iPhone 13 Sim card not supported Hey , I got this phone for Christmas from my brother , and when I try to change my sim card in it , it says ; SIM CARD NOT SUPPORTED . I went in store to the company I am with ( vidéotron ) They said that is cause the phone is blocked with the other company that brother got it from ( Bell ) . They both told us we need to contact you so you can have more details on the phone ? [Edited by Moderator]
2038 7

2 replies

Level 1

64 points

Dec 28, 2020 10:33 AM in response to Paoxzav

The only solution is to get in touch with your carrier. This is not an issue with the phone

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Level 1

4 points

Dec 28, 2020 10:31 AM in response to Paoxzav

help me out

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