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I can’t pair my brand new beats solo pro with my iPhone .

Can’t pair brand new beats solo pro with iphone

iPhone 8 Plus, iOS 14

Posted on Dec 28, 2020 11:00 AM

Reply
Question marked as Best answer

Hi Andy81o,


It's definitely important to be able to pair your Beats with your iPhone! We understand you're having some issues doing so, and we'd like to see how we can help. To start, we want to get a few details.


What happens when you try pairing?


Also, to narrow this down, are you able to pair other Bluetooth audio devices with your iPhone? Are you able to pair the Beats Solo Pro with any other devices? Knowing the answers to these questions would help work out next best steps.


As a starting point for troubleshooting, check out this link for some steps: If you can't connect to your wireless Beats product


Hopefully this helps so you can get started on using your Beats. Let us know.


Best wishes.

Posted on Dec 30, 2020 3:23 PM

4 replies
Question marked as Best answer

Dec 30, 2020 3:23 PM in response to Andy81o

Hi Andy81o,


It's definitely important to be able to pair your Beats with your iPhone! We understand you're having some issues doing so, and we'd like to see how we can help. To start, we want to get a few details.


What happens when you try pairing?


Also, to narrow this down, are you able to pair other Bluetooth audio devices with your iPhone? Are you able to pair the Beats Solo Pro with any other devices? Knowing the answers to these questions would help work out next best steps.


As a starting point for troubleshooting, check out this link for some steps: If you can't connect to your wireless Beats product


Hopefully this helps so you can get started on using your Beats. Let us know.


Best wishes.

I can’t pair my brand new beats solo pro with my iPhone .

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