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I do not know my pass code and Face ID will not work

my phone is locked and I do not know my passcode and Face ID will not work please help asap

iPhone 11 Pro, iOS 14

Posted on Dec 28, 2020 11:47 AM

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Level 10

197,398 points

Posted on Dec 28, 2020 11:50 AM

Your only option is to restore the phone.

Instructions here: --> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

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Best reply

Level 10

197,398 points

Dec 28, 2020 11:50 AM in response to thomgrodhaus0325

Your only option is to restore the phone.

Instructions here: --> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

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I do not know my pass code and Face ID will not work

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