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I can't look up serial number of my USB-C 20W adapter

I have purchased adapter when I looked up on Apple website for authenticity of this product system doesn't recognise it

Posted on Dec 28, 2020 12:38 PM

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Posted on Dec 28, 2020 3:30 PM

Hello,

Hmm, I don't think that charging accessories are part of the system that checks serial numbers.

https://www.apple.com/legal/contact/counterfeit-prevention.html

Does it work OK? If so, try not to worry too much.

Good luck.

3 replies

I can't look up serial number of my USB-C 20W adapter

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